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Passenger Pickup & Drop Off

Picking Up and Dropping Off Passengers

Please plan ahead in order to make drop-off and pick-up a smooth process. Here are a few tips to help plan your trip:

  • Be sure you have your traveler’s flight number and check its status with the airline before heading to Eppley Airfield.
  • Know which airline your traveler is leaving or arriving on! This is the most important piece of information you’ll need to have. There are two concourses at Eppley Airfield, with different airlines flying out of each. Please check the Airlines section of the website to be sure you know which concourse you need.
  • Strict federal security directives prohibit parked or unattended vehicles on the roadways even for a short time. You may wait in the drop-off/pick-up area only long enough to drop-off or pick-up a waiting traveler. When picking-up, the traveler must be waiting outside the Terminal before you enter the pick-up area; parking your vehicle in the pick-up area while you wait for arriving travelers to emerge from the Terminal is not allowed. Unattended vehicles may be ticketed and towed. We offer convenient cell phone waiting lots to the North and South of the Terminal.
  • If you or your passenger has special needs please visit the Special Needs page.

Changes to Pick-up and Drop-off Process

Build OMA’s Terminal Drive & Canopy Project is well underway. To keep travelers and motorists safe during construction, we have moved the pick-up and drop-off area from directly in front of the Terminal to Level 1 of the existing South Garage.

Navigating the Relocated Pick-up/Drop-off Area

Check out this easy-to-follow video on driving to our relocated pick-up/drop-off areas.

Walking to and from Pick-up/Drop-off Area

We’ll continue to maintain open crosswalks and skywalks during all phases of the construction, so walking from the garage to the Terminal will remain the same as before.

Watch our quick, guided video for a step-by-step look at how to get between this new pick-up and drop-off area and the Terminal.

Passenger Pick-up and Drop-off Maps

OMA Passenger Pick-up and Drop-off Map
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